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The first step in problem solving is: PROPERLY IDENTIFYING THE PROBLEM. Often, we attempt to resolve symptoms of the real true problem. Often, we attempt to solve related or resulting problems. Often, we undertake the easiest solution, without ever solving the real true problem. Then we wonder why the problem keeps returning.
Race issues, office politics, personal relationships, male chauvinism, female catty/pettiness, and jealousy all stem from one source. In this book I will tell you what is the PROPERLY IDENTIFIED PROBLEM.