OverDrive and Accessibility

OverDrive is dedicated to creating “a world enlightened by reading” for all readers. OverDrive’s mission is to provide services that are accessible and to provide an inclusive and user-friendly experience to every end user, every time.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. With the goal of sustained accessibility in mind, all OverDrive apps are in the process of being updated to conform with the applicable WCAG 2.1 Level AA Success Criteria to the greatest extent possible.

Although our goal is full compliance with all WCAG 2.1 Level AA Success Criteria, due to the nature of our service, certain limitations may exist. Known limitations include: Certain ebook content may not permit text-to-speech functionality and audiobook content will not permit speech-to-text functionality due to licensing restrictions from most supplying publishers.

OverDrive Accessibility Features

OverDrive is compatible with native screen readers on desktop and mobile devices. This includes compatibility with most accessibility programs and apps, such as Android Accessibility Suite, VoiceOver for iOS, Narrator for Windows, JAWS, and NVDA. In addition to these screen reading capabilities, OverDrive’s services offer the following accessible product features:

Additional accessibility features will be introduced in both Sora and Libby.

Feedback

OverDrive welcomes your feedback on the accessibility of its services. If you have questions or encounter any accessibility barriers while using our services, please contact us:

Email: feedback@overdrive.com
Mail: Attn: User Feedback, OverDrive, Inc., One OverDrive Way, Cleveland, Ohio 44125 USA