"You're squishing my balls," the man in the elevator said to her. Then things only went downhill from there...

When attractive and feisty Kate Collins decides to hold the elevator for a stranger struggling with holiday packages in her Manhattan high-rise building, she has no idea she's in for much more than a forty floor ride.

When their hands touch, Kate experiences a sudden flash of déjà vu. Memories come flooding back which make Kate glad to be stuck in the elevator with the hunk, if no other reason than to give him a piece of her mind.

Handsome and confident Tom Wilson has the perfect smile to melt a woman's heart on a cold and snowy day in New York City. Will he be able to break through Kate's icy demeanor towards him and convince her to overlook the past?

Has fate given them a second chance to find out what might have been?