Perfect Phrases for Healthcare Professionals

ebook Hundreds of Ready-to-Use Phrases · Perfect Phrases

By Masashi Rotte

cover image of Perfect Phrases for Healthcare Professionals

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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.

Perfect Phrases™ for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you:

  • Respond to patients' concerns empathetically and professionally
  • Resolve confl icts with colleagues and staff members
  • Break bad news with clarity and sensitivity
  • Deal with suspected child abuse or other illegal activity
  • Disclose medical errors with honesty and tact
  • Perfect Phrases for Healthcare Professionals