Guarding the Gates
ebook ∣ Calming, Control and de-escalation of Mentally Ill, Emotionally Disturbed and Aggressive Individuals--A Comprehensive Guidebook for Security Guards
By Ellis Amdur
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Individuals suffering from psychiatric or substance use disorders sometimes display any one of a number of frightening behaviors: verbal outbursts, physical threats and even violence. Security guards must frequently deal with such individuals in locations as varied as hospital emergency rooms, shopping malls, places of business and isolated warehouses in the middle of the night. In this comprehensive guidebook, Ellis Amdur and William Cooper offer security guards a comprehensive set of strategies to keep themselves, those they are protecting and the general public safe, while functioning at the highest level of professionalism.