The publication provides unique and indispensable guidance to all in the insurance industry, other businesses and their counsel in identifying and understanding the risks — notably including cyber risks — they face by using social media in the business world and mitigating those risks through a compilation of best practices by industry experts and rulings by courts and regulatory authorities. It features analyses of pertinent policies, statutes, and cases.

It has now been updated to include discussions on Artificial Intelligence and related issues.