Tandy Blakemore spends her days running her New England ice cream parlor, single-parenting her teenage son, and trying to keep her head above financial water. No easy feat when the shop's machinery is aging and her son is thinking about college. Tandy hasn't had a day off in a decade and wonders if she'll ever be able to live a worry-free life.

Engineer Deacon Withers is on an enforced vacation in the tiny seaside town of Beacher's Cove. Overworked, stressed, and lonely, he walks into Tandy's shop for a midday ice cream cone and gets embroiled in helping her fix a broken piece of equipment. Can the budding friendship that follows lead to something everlasting?