getAbstract Summary: Get the key points from this book in less than 10 minutes.

Have you ever watched suave social butterflies in action? They effortlessly work a room, leaving everyone they encounter feeling flattered, charmed and energized. Communications expert Debra Fine unabashedly studied these golden few extroverts while hiding in the corners of various business functions. She then asked, researched and answered the question, "How do they do it?" In this analysis of "the fine art of small talk," Fine shares the secrets of how to introduce yourself, make a connection, and initiate and sustain a meaningful conversation. She offers techniques for developing active listening skills, getting referrals, avoiding awkward moments and even surviving a first date. She provides lists of conversation starters, icebreakers and follow-up questions. Although many of her examples seem stilted and disingenuous, the basic advice is solid. getAbstract suggests this book to anyone whose stomach clenches at the thought of entering a room full of strangers.

Book Publisher:

Hyperion