Cyber Risks, Social Media and Insurance: A Guide to Risk Assessment and Management
ebook ∣ August 2016-August 2017, Third Edition
By Carrie E. Cope
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In the new 2016 edition of their interesting and readable book ,Cyber Risks, Social Media and Insurance: A Guide to Risk Assessment and Management, Carrie Cope, Dirk E. Ehlers and Keith W. Mandell take a comprehensive look at the new technologies and communications approaches, review the changed liability environment that these new alternatives present, analyze the current state of the insurance marketplace for these various exposures, and make some projections about what may lie ahead.
This most recent edition of the authors' book does a laudable job organizing all of these developments into a useful structure. This well-organized book provides a helpful overview of how social media usage has evolved and the ways that companies' use of these media has changed their liability risks and exposures. The book also reviews the changing cyber risk (that is, the risk of a data breach) environment as well. The book provides a useful overview of the liability disputes that have taken place so far; the insurance industry responses to this evolving liability landscape, as well as the insurance coverage disputes that have arisen along the way.
This book will be useful and worthwhile for any individual or business trying to better understand their cyber and social media risks and exposures; for any lawyer or other advisor called upon to consult with businesses about their cyber and social media risk exposures; and for any insurance industry participant who needs to understand and counsel others about the particular risks that insurance-related businesses may face in connection with their use of social media. The book also makes a very useful contribution in its analysis of the potential future exposures associated with developing practices such as "bring your own device to work," the Internet of Things, as well as from the shift of business practices from desk devices to handheld or mobile devices.